WorkSafeNB will replace an injured worker’s hearing aid device only when medically necessary. The minimum replacement time frame is currently every five years.
For new hearing aid devices to be approved, the injured worker’s current hearing aid devices must be proven to be inappropriate.
The hearing service providers must not solicit injured workers for replacement of current hearing aid devices; replacement must be initiated by the injured worker.
Hearing aid devices will not be replaced while under manufacturer or repair warranty without authorization by WorkSafeNB. In these circumstances, hearing services providers must submit WorkSafeNB Form HA-02- Exception Report for approval.
For further inquiries about WorkSafeNB’s Hearing Services program, please call the director of Intake and Adjudication at 506 343-5531, Monday to Friday.
For general enquiries, status of claim, billing and payment, or to speak to a claim manager call 1 800 999-9775.
There are no new responsibilities created by the change to legislation for supervisor. The goal is to clarify the employer’s and supervisor’s roles and responsibilities and to help identify who is considered a supervisor. The changes actually removed some responsibilities that supervisors had before the change to legislation and made them solely a responsibility of the employer (company). For example, training is no longer a supervisor’s responsibility; although the employer may delegate that task to a supervisor, training remains the employer’s responsibility. More information on supervision is found in the OHS guide.
No, WorkSafeNB does not determine who can be a supervisor but the legislation can help clarify if, based on particular task(s) or responsibilities, someone is considered a supervisor under the OHS Act. WorkSafeNB can highlight where there may be gaps, such as necessary knowledge, adequate training and compliance to the legislation. In addition, WorkSafeNB can use its compliance power if it identifies that supervision is not adequate at a workplace.
No. However, as the supervisor, you will be required to have sufficient knowledge in regard to your employer’s safety policy, program and procedures and the required protective equipment for the work (including electrical work) under your supervision. In addition, as the supervisor, you will need to be familiar with the hazards and the legislative sections that apply to the work you supervise.
If an employee directs the work of other employees, WorkSafeNB considers them to be a supervisor. It is the employer’s responsibility to provide the supervisor with sufficient knowledge and to support them in meeting their supervisory responsibilities, such as:
If a supervisor directs the work of employees, they normally would assume all the supervisory responsibilities outlined in the Occupational Health and Safety Act. To ensure the supervisor understands this, you must communicate the expectations and regularly assess their competency, sufficiency and behaviour. The responsibility for safety should be included in the supervisor’s job description to ensure they understand and accept this important responsibility. Periodically reviewing the supervisor’s performance to determine if there are gaps is another important step to ensure supervision is competent and sufficient at your workplace.
The Act is silent on that matter. However, the more guidance and instruction that must be provided to employees, the smaller the team must be to ensure that sufficient supervision is provided.
There will naturally be circumstances when a supervisor will not be on site. We do not expect supervisors to spend 100% of their time with their employees. The following factors will help determine how much supervision is actually needed:
In the context of supervision, “sufficient” means having enough oversight on the work being carried out to ensure the health and safety of persons involved in the work. To determine the sufficiency of supervision provided at your workplace, the officer will compare the level of supervision against these four factors:
If the level of supervision provided at the workplace is found to be lower than the level required as determined by the officer’s assessment, then the officer may issue an order to the employer to remedy the situation.
Employers must ensure that supervisors are competent through training and/or experience for the work they supervise. This means having the necessary knowledge of the work being carried out, including the potential work hazards, preventive measures for those hazards and the legislation pertaining to that work. Because competency is dependant on the work being supervised, there is no one course that supervisors can take to meet the competency requirements. They can acquire some knowledge by completing courses provided online by WorkSafeNB, through external training providers or in-house. Some of the knowledge the supervisors need to safely direct the work is workplace specific, including knowledge of work processes, policies, procedures, programs and required PPE.
