Frequently Asked Questions

Travel expenses will be paid in accordance with the current approved travel policy.

If determined to be necessary, overnight accommodation expenses are paid, case by case. If you are unsure what expenses will be covered, please contact your claim manager to discuss this before booking any travel.

If you miss time from work due to this medical appointment, you will need a letter from your employer indicating the number of unpaid work hours missed and the normal rate of pay. You will subsequently be compensated for a reasonable amount of lost time.This information can be sent through a secure MyServices account or faxed to 1 888 629-4722.

For more PPI FAQs, visit worksafenb.ca. If you have further questions, contact your claim manager directly.

Yes, if your compensable injury worsens you may be eligible to be reassessed. Before a reassessment, WorkSafeNB requires medical documentation from your doctor explaining the changes in your injury since the initial PPI assessment.

If you are eligible for a PPI assessment and have moved to another province, arrangements will be made with the worker’s compensation board of the province where you live.

No matter what job responsibilities you may have, all employees have the following three fundamental rights:

1. Right to know

All employees have a right to receive the training needed to do the job safely. All employees, new, transferred or experienced, must be made aware of:

• Workplace hazards
• Safe work procedures
• Emergency procedures

If at any time you are unsure about a task on the job or are concerned about your personal safety or the safety of others, you should talk to your supervisor about receiving additional on-the-job or formal training.

2. Right to participate

All employees have a right to participate in solving health and safety problems and in the identification and control of workplace hazards. This applies to all workplace and all employees regardless of the size of the workplace. In workplaces with 20 or more employees, joint health and safety committees (JHSCs) are formed to address health and safety concerns. It’s a good idea for employees to know who the workplace JHSC representatives are in case you have a question or concern related to workplace health or safety.

3. Right to refuse dangerous work

All employees have the right to refuse work they believe is dangerous to their health or safety, or to that of others. If you are unsure about your safety at work, you should take the steps outlined here.

Call WorkSafeNB at 1 800-999-9775.

Your employer must:

• Ensure a new employee receives orientation and training specific to the position and place of employment before beginning work.  
• Records of the orientation and training of new employees are kept for at least three years. 

The following eight topics are the minimum requirement for organizations to provide to new employees before they begin their new responsibilities:

• The name and contact information of the new employee's supervisor.
• The contact information of the JHSC or the health and safety representative.
• The new employee's rights, liabilities and duties under this Act and the regulations, including reporting requirements and the right to refuse.
• The health and safety procedures and codes of practice related to the new employee's job tasks.
• The location of first aid facilities and how to obtain first aid.
• The procedures on how to report illnesses and injuries that occur at work.
• The procedures about what to do in an emergency.
• The use of personal protective equipment, if applicable.

More information on training and orientation of workers is found in the OHS Guide topic New Employee Orientation

All employees have the right to refuse work they believe is dangerous to their health or safety, or to that of others. If you are unsure about your safety at work, you should take the steps outlined here.

If your employer threatens or takes actions like cutting your pay and hours because you raised a safety concern is protected by the Occupational Health and Safety Act. You can choose to file a discriminatory action complaint by filling out a form and sending it to WorkSafeNB. https://www.worksafenb.ca/workers/health-safety/your-rights/