WorkSafeNB is committed to ensuring workers, pension and survivor benefit recipients, employers and service providers experience as little inconvenience as possible during the ongoing postal service disruption.
If you're receiving payments from WorkSafeNB by mail, signing up for direct deposit and registering with MyServices are the best and most efficient ways to ensure there is no disruption.
Through MyServices you can communicate with us, submit invoices and expense forms, and update banking information electronically from your computer, tablet or smartphone.
WorkSafeNB will hold written mail communication, and will communicate by phone and secured email until the postal disruption is resolved.
If you are unable to sign up for direct deposit, payments will be held at WorkSafeNB until mailing service resumes.
How does the postal disruption affect me?
WorkSafeNB wants to ensure you receive your payments as quickly and conveniently as possible. If you have not already done so, we strongly recommend enrolling for direct deposit. Registration for direct deposit is quick and easy, and will ensure you receive your benefits on time without delays.
How to register for direct deposit:
|
Method |
How to do it |
How long it takes |
|
Enrolling to direct deposit through MyServices. |
After registering for a MyServices account, you can click on the “Tools” option and choose “Payments”. This will enable you to access the “Update Direct Deposit Bank Information” section of MyServices. |
Takes effect immediately. |
|
Complete the form |
You can download the Direct Deposit Enrolment Form and follow its instructions or call 1-800-999-9775. |
May take up to 5 business days to process. |
If you are an existing client who is paid by cheque and cannot enrol to direct deposit:
In the event of a postal disruption, payments will be held at WorkSafeNB until mailing service resumes in the case of a full work stoppage for postal workers.
How a postal disruption may impact claim correspondence:
WorkSafeNB will hold written communication, and will communicate by phone, email, and/or fax until the postal disruption is resolved.
Decision letters can be emailed upon consent. Blank forms will not be available to be mailed. Please use the website or MyServices to submit forms.
How does the postal disruption affect me?
In the event of a postal disruption, WorkSafeNB will hold written communication, and will communicate by phone, email and/or fax until the postal disruption is resolved.
You can register for MyServices to file your Form 100, view your current balances, communicate securely, access your cost of claim statements and more.
Please continue to submit reports through the MyServices portal or fax (toll-free) 1 888-629-4722.
Questions about your assessment? You can access our online services via our website for clearance certificates, employer registration, and to pay assessments. You can also contact our Assessment Services team by calling 1 800 999 9775 (Option 4) or email assessment.costisations@ws-ts.nb.ca
How does the postal disruption affect me?
To ensure prompt payment, WorkSafeNB recommends enrolling in direct deposit if you have not already done so. To register for direct deposit, fax a completed Direct Deposit Enrolment Form to 1 888 629-4722.
If you are unable to sign up for direct deposit, payments will be held at WorkSafeNB until mailing service resumes in the case of a full work stoppage for postal workers.
In the event of a postal disruption, WorkSafeNB will hold written communication, and will communicate by phone, fax and/or email until the postal disruption is resolved.
Please continue to submit reports through the MyServices portal or fax (toll-free) 1 888-629-4722.
Please ensure forms are complete before submission.
Questions? Call 1 800 999-9775.
