The case management process
Case management is a way of co-ordinating everyone involved in
the case – the worker, the employer, and health care
providers. Case management is usually for long term cases, those
where the injured worker is off work for six weeks or more.
Completing progress reports
Each time an injured worker has an appointment with you or with a
specialist, WorkSafeNB Form 10 - Physician's Progress
Report (or a Form 10c - Chiropractor's Progress
Report) must be completed and remitted to WorkSafeNB.
WorkSafeNB worked closely with the New Brunswick Medical Society to
develop these forms.
Return to work
The information provided on Form 10/10c will be used by
WorkSafeNB adjudicators and/or case managers to determine when the
injured worker is considered medically fit to return to work.
The role of a WorkSafeNB medical advisor
A WorkSafeNB case management team includes a WorkSafeNB medical
advisor, who is responsible for providing the case manager with
medical analyses of claims including clinical objectives, estimated
recovery and disability periods, probable and possible outcomes of
the treatment plan, and the impact of the current condition and
residual impairment on fitness for work.
The medical advisor also:
- Consults with treating physicians as needed to discuss the
medical management of cases and submits recommendations to case
managers with respect to the necessity, character and sufficiency
of medical aid as required.
- Reviews the medical management of a case and to approve payment
for surgeries and other treatment modalities.
- Reviews the progress of a case, as part of a case management
strategy and submits recommendations for any additional
interventions as necessary.
- Performs medical examination for the assessment of permanent
physical impairment (PPI), which is a one-time award for physical
impairment resulting from the accident.